FAQ (Frequently Asked Questions)

How long does delivery take?
Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.

The time frame for order delivery is divided into two parts:

  • Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. The manufacturer and Post process the orders, which takes an additional 2–7 days.
  • Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination.International delivery usually takes about 15–60 business days. US orders are shipped by e-packet, which is a US Postal Service product. After processing and leaving the warehouse, items usually take between 7 and 20 days to arrive at their destination but can take longer from time to time.

What payment methods do you accept?
We accept payment via Credit Card and Paypal.

There is a problem with my order. What do I do?
Please contact us at newfounddealz@gmail.com and our customer service staff will be happy to assist in resolving your issue.

How secure is my personal information?
Your personal details and credit card information are all encrypted using SSL (Secure Sockets Layer Technology). Your credit card is not stored after your order is processed.

We want you to be fully satisfied with every item that you purchase from www.newfounddeals.com. If you are not satisfied with an item that you have purchased, you may return the item within 30 days from the order date for a full refund of the purchase price, minus the shipping, handling, gift wrap, or other charges

If you wish to cancel your order please do so within 8 hours of your purchase.
Please contact us anytime should you have any questions or concerns!